CAREERS

Please email your resume to hello@talismancollection.com and note which job interests you in the subject line. We will respond with additional details. Candidates must meet initial competency requirements through testing, have a valid California Driver’s License and possess legal papers to work in the US. NO WALK-INS please.

WATCH BATTERY TECHNICIAN

We are currently hiring for both part-time and full-time hourly positions for Watch Battery Technicians. This role involves changing batteries, gaskets, cleaning and adjusting watch bands and straps, and ensuring light store upkeep. Administrative training is available for interested candidates.

Responsibilities:

• Service Administration: Assist store management in administering the service department, diagnosing and servicing both quartz and mechanical movements according to manufacturer specifications.
• Testing: Conduct accuracy and performance tests on timepieces.
• Quality Check: Visually inspect all components for damage.
• Technical Adjustments: Perform casing and de-casing, movement adjustments, and bracelet adjustments.
• Finishing Touch: Carry out polishing to ensure a polished and refined appearance.
• Battery Replacement: Expertly replace watch batteries.
• Problem Solving: Utilize or develop adequate tools or processes to address issues that may arise during the repair process.
• Customer Interaction: Interact with clients to understand their needs and provide information on the repair process.
• Repair Management: Manage the entire repair process, including intake, follow-up, completion, and outbound calls.

Qualifications:

• Experience: Proven expertise in diagnosing both quartz and mechanical timepieces.
• Technical Skills: Ability to repair and refinish cases and bracelets.
• Customer Focus: Dedicated to providing excellent customer service.
• Pressure Management: Capable of working under pressure to achieve a high level of accuracy in a fast-paced environment.
• Self-Motivated: Enthusiastic and self-motivated, with the ability to manage your own workload.
• Organizational Skills: Highly organized, capable of working neatly, confidently, and collaboratively.
• Communication: Good verbal and written English communication skills.
• Drive for Excellence: Possess a strong drive for excellence in all aspects of the role.

If you have a passion for precision, an eye for detail, and enjoy working in a dynamic environment, we encourage you to apply. Join us in delivering exceptional service to our valued customers!  

EXPERIENCED BENCH JEWELER

We are seeking an Experienced Bench Jeweler with a minimum of five years of demonstrated experience in laser and torch work, supported by current references. Both full-time and part-time positions are available for individuals with a passion for fine metals and craftsmanship.

Responsibilities:

• Chain and Clasp Repair: Proficiency in repairing chains and clasps.
• Prong Work: Re-tipping prongs for enhanced durability.
• Stone Setting: Expertise in setting stones with precision.
• Mounting Creation: Crafting stone mountings to elevate jewelry aesthetics.
• Platinum Rebuilds: Skill in performing channel and platinum rebuilds.
• Ring Repair: Addressing minor ring issues and conducting other jewelry repairs.
• Wax Carving: Skillful wax carving for intricate designs.
• Fabrication: Utilizing fabrication techniques for jewelry production.
• Casting: Proficiency in the casting process for metalwork.
• Custom Design: Creating unique and customized jewelry pieces.
• CAD/CAM Design: Experience in Computer-Aided Design/Computer-Aided Manufacturing.

Qualifications:

• Experience: 1-3 years of Bench Jeweler or relevant experience in skilled trades working with fine metals.
• Skills Assessment: Successful completion of a qualified bench test to assess current jeweler skill level.
• Organizational Skills: Excellent organizational skills and attention to detail.
• Customer Service: Customer service-oriented individuals with a high standard for quality work.
• Computer Skills: Basic computer skills on both Mac and PC platforms.
• Availability: Willingness to work varying hours, including some nights and weekends.
• Work Schedule: Full-time position requires a 40-hour work week with seasonal required overtime.
• Education: High school degree or equivalent preferred but not required.

If you are a dedicated and skilled Bench Jeweler with a commitment to quality craftsmanship, we invite you to apply. Join our team and contribute to the creation of exceptional, timeless pieces!

ROLEX CERTIFIED WATCHMAKER

We are actively seeking a highly skilled and Certified Rolex Watchmaker to join our dynamic team. As a Rolex Certified Watchmaker, you will play a crucial role in maintaining and servicing both mechanical and quartz timepieces to the highest standards.

Responsibilities:

• Diagnostics and Servicing: Conduct diagnostics and servicing on both mechanical and quartz timepieces.
• Water Resistance Testing: Perform water resistance testing and replacement of all case gaskets as required.
• Quality Standards: Ensure repair work consistently meets or exceeds brand quality standards.
• Service Turnaround: Meet assigned service turnaround times.
• Refinishing Expertise: Demonstrate the ability to repair and refinish cases and bracelets.

Qualifications:

• Experience: Depending on experience and Rolex test performance to confirm eligibility for accelerated training.
• Certifications: Certified Rolex Technician (sponsorship available by SWG), Watchmaker with WOSTEP, SAWTA, CW21 certification.
• Communication: Basic verbal and written English communication skills.

Please note: CW 21 certification is a must. Kindly refrain from applying without this certification training. If you possess CW 21 certification and have a minimum of 5 years of experience in watchmaking within luxury brands, we are prepared to sponsor your training to become a Rolex Certified Technician. The eligibility for accelerated training will be determined based on experience and Rolex test performance.

If you are a dedicated and qualified Rolex Certified Watchmaker with a passion for excellence, we encourage you to apply. Join us in upholding the prestige of the Rolex brand through exceptional craftsmanship and service!

RETAIL STORE ASSISTANT MANAGER

We are seeking an experienced Retail Store Assistant Manager to join our team. If you have a minimum of five years' experience in a fine and custom full-service jewelry store, along with demonstrated skills and knowledge, we want to hear from you. Relocation assistance and competitive benefits are available.

Qualifications:

• Experience: Minimum five years' experience in a fine and custom full-service jewelry store.
• Skills: Demonstrated skills and knowledge in retail management.

If you are a seasoned professional with a passion for fine jewelry, we invite you to apply. Take the next step in your career with us! 

RETAIL JEWELRY SALES ASSOCIATE

As a Retail Jewelry Sales Associate, you will play a vital role in delivering a superior experience to our valued customers. Full-time and part-time positions available. Must be available on weekends and during holiday seasons. Relocation assistance available.

Responsibilities:

• Engagement: Engage customers in conversation to understand their needs and desires.
• Product Presentation: Present merchandise and share detailed information regarding features and benefits of products.
• Service Plans: Provide information regarding extended service plans and financing options.
• Sales Goals: Meet individual and team sales goals.

Qualifications:

• Desire to Help: A desire to help our customers celebrate special moments.
• Experience: Strong customer service, sales, retail, and/or jewelry experience.
• Availability: Flexible availability to work during "peak" retail hours, including nights, weekends, and holidays.
• Customer Focus: A positive, customer-focused approach in delivering an exceptional customer experience.
• Communication Skills: Strong communication and relational skills.
• Retail Experience: Minimum two years' retail experience in fine jewelry and timepieces.

If you are passionate about providing exceptional customer experiences and have a background in jewelry sales, we encourage you to apply. Join us in making moments special for our customers!

INVENTORY AND OFFICE MANAGER

We are seeking an organized and detail-oriented professional to fill the role of Inventory and Office Manager. With a minimum of three years' relevant experience, you'll play a pivotal role in maintaining the efficiency of our operations.

Qualifications:

• Experience: Minimum of three years' relevant experience.

If you are a dedicated professional with a keen eye for detail and organizational prowess, we invite you to apply. Contribute to our success as we continue to excel in delivering exceptional service!

CERTIFIED JEWELRY, DIAMOND, AND GEMOLOGICAL APPRAISER

Join our team as a Certified Jewelry, Diamond, and Gemological Appraiser. We currently offer both part-time and full-time positions, exclusively on-site.

Responsibilities:

• Appraisal Expertise: Provide expert appraisals for jewelry, diamonds, and gemstones.
• On-Site Work: Perform all duties on-site for accuracy and quality assurance.

Qualifications:

• Certifications: Must hold current certifications.
• Experience: Minimum of three years' relevant experience.
• Credentials: Possess recognized credentials in jewelry, diamond, and gemological appraisal.

If you are a seasoned professional with a passion for providing accurate and valuable assessments, we encourage you to apply. Join us in delivering exceptional service through your expertise!